We put it a lot effort in writing our product descriptions to give you the most accurate information about every Vanaatkatha product that we sell.

You can also get in touch with us if you would like to know more, and we would be happy to help.

The photographs on the website are shot with care using the best cameras to give the most accurate look.

If you have any doubts, please feel free to request us for additional photos in indoor lights. However for indoor pictures, multiple factors such as angle of photograph, type of light (white, yellow or natural), composition of the fabric effect the colours as captured in the photographs, which may occasionally  result in minor variations.

We recommend that you dry clean your saree only when necessary. You must air your saree from time to time and refold regularly to avoid creasing at the same location over an extended period of time.

It is also advisable to store sarees in a breathable, uncoloured, muslin cloth in a dry location. Avoid exposure to moisture as it may damage the saree or the zari. Also avoid ironing directly on the zari and any direct contact with perfume.

Yes, all our sarees are woven with extra fabric of length approximately 0.8m to 1m for the blouse.

• Unfortunately, we do not offer any design customization service at the moment. We only do designs that are created by our design team.
  
  The design making and weaving process for products is quite involved and time consuming. It often requires months of planning and inputs from several of our highly skilled experts.
  
  However, if you are looking to revive a heritage saree, we may take on a revival project depending on time and capacity available.

No, we do not sell running fabrics.

We have an in-house design team that balances colours and overall aesthetic. The brand has its own colour palette and identity for each design. A lot of thought and planning goes into how we want each individual product to come out.

Unfortunately, for this reason we do not take customisation requests.

All of Vanaatkatha's products use viscose yarns. All fabrics are blends of different viscose yarns which is 100 % natural and sustainable fiber.

If a product is not on our website, it means it is sold out for now and it is unavailable for order. Please get in touch with us through one of the channels mentioned if you would like us to double check for you.

We allow orders for certain products that are currently not in stock are still being woven.

Pre-Orders are advance orders that you can place for these products.

Each pre-order will have an expected despatch time mentioned in the product page.

Your order will be despatched once the product that you have ordered is ready.

We do not offer any discount. We believe that the prices of our products are commensurate with the exceptional quality of our fabrics and the rigorous craftsmanship that goes into their making.

You may put in a request to club multiple orders, but only before we have shipped your order.

Also, all of these orders must have the same billing and shipping details.

As soon as your order is shipped, we will send a mail with the tracking details which you can use to track your order.

You can also log into your account that you may have created while placing the order to see the status of your order. If you have not created an account, please do so with the same email id that you used to place your order.

You can log into your account or create one here.

Yes, we are committed to ensuring that your privacy is protected. Hence, all Credit/Debit card and bank details are kept confidential and private.

We would surely help you through this. Please get in touch with us through one of the channels mentioned.

All our shipments are currently sent as Delivery Duty Paid. This means that you DO NOT need to pay any duty or taxes at the time of receiving your shipment.

In the exceptional circumstance that duty or taxes are levied on your parcel, please get in touch and we will help you resolve the matter.

Yes we do.

Absolutely, we deliver shipments all over the world.

All our shipments are sent using reputed courier agencies.

We do not charge for shipping anywhere within India no matter how much you order for.

In case you haven’t received your order or you are unable to receive it, please call the customer service center of the courier service to get in touch with your courier delivery person.

Please get in touch with us through one of the channels mentioned if you would like any further help.

Don’t worry, any courier service agency makes at least three attempts to deliver, as a standard policy. So in case you have missed it the first time please get in touch with the courier service agency. In case you are unable to contact the agency, we are here to do our best to help you out.

Returns or exchanges are only possible in exceptional circumstances.

For more information please see our Returns and Cancellation policy page.

You could get a full refund only if you have received damaged, defective or wrong items. For more information please see our Returns and Cancellation policy page.

You may cancel your order before it has been shipped, provided that no tassels and/or fall pico have been added on your request. Should you cancel your order, you will receive a credit amount equivalent to the value of your order for any subsequent purchase on the website. If you wish to receive a refund instead, any bank processing charges will be borne by you and will be deducted from the total before the refund.

Please refer to our Returns and Cancellation policy page for more information.

If you have created an account with Vanaatkatha, you can log into it from here.

In case you have not created an account with Vanaatkatha, we suggest that you create one using the same email address that you used to place an order with us.

The standard dimensions of our sarees are:

Length: Between 5.4 mets and 5.6 mets (212 inches and 236 inches)

Width: Between 1.1 mets and 1.17 mets (44 inches to 46 inches)

Blouse piece: Between 0.8 mets and 1 met (31 inches and 39 inches)

However, there may be minor variations from saree to saree. If if you would like to know the exact measurements please contact us with the product code and we would be happy to have it measured for you.